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Cancellation Policy

Event registrations can be cancelled only in writing (letter, email, or fax) to:

Event Office c/o CAPS, LLC
219 W. Chicago Avenue, Suite 500
Chicago, IL 60654 USA
Phone: +1.312.646.1013
Fax: +1.312.372.1427
Email: events@first.org

Event registrations cancelled 30 days or more before the first day of the event will incur a cancellation fee of $75; registrations cancelled within 30 days of the first day of the event will not be refunded. No cancellations will be permitted after the event begins.

Substitutions may be made at any time. If you wish to substitute a participant, please contact the Event Office at the earliest opportunity.

All refunds will be made after the event has completed and within one month.

In the event of fire, flood or without limit other causes that FIRST and OASIS reasonably believes to be substantial or that are beyond either organization's control, FIRST and OASIS reserves the right to change the times, dates and the venue of the event, without incurring any liability to the participants. The participant by accepting these terms and conditions hereby indemnifies FIRST and OASIS and its organizers and agents against and holds it harmless from all or any loss or damage, injury, actions, proceedings or claims arising from any act or omission of the participant during the course of the event.